Shop Policies
Satisfaction Guaranteed - We are a small family veteran-owned/operated business, and each order is important to us. We will do our best to ensure your satisfaction. Every order is treated with care; if you have a problem, we will make it right.
Shop policies
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
See cart at checkout for details.Returns & exchanges
Returns & exchanges accepted within 30 days.
Cancellations
Cancellations: not accepted Please let us know if you have any problems with your order.
Privacy policy
As our Privacy Policy describes, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy. Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws.
Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
More information
Frequently asked questions
Custom and personalized orders
Can I request a design on a other type of wood than what is advertised?
- Yes, but the request is subject to availability. I can usually substitute oak for maple, walnut, and poplar. Please note that a change in wood selection may affect product pricing. Please send PM and we can discuss.
- Yes, but the request is subject to availability. I can usually substitute oak for maple, walnut, and poplar. Please note that a change in wood selection may affect product pricing. Please send PM and we can discuss.
Can I Request a Custom Designed CNC Product?
- Yes, just send a message and we will review the request and provide an estimate and additional information regarding your request.
Care instructions
How do I care for my custom wood piece?
- There are many products available. Some customers use wax, some like to add a protective finish or varnish. Some even sand and paint their pieces!
- There are many products available. Some customers use wax, some like to add a protective finish or varnish. Some even sand and paint their pieces!
Wholesale availability
My whole club wants one...do you offer volume discounts?
- Yes, we offer volume discounts (5 or more pieces). If chapter leadership wants to submit a bulk order, reach out to us, we can provide a valuable discount for your whole group!
- Yes, we offer volume discounts (5 or more pieces). If chapter leadership wants to submit a bulk order, reach out to us, we can provide a valuable discount for your whole group!
Will my item look just like the one in the picture?
Yes and no. Items that we create are hand made from natural wood products, so every piece is unique with grain, knots, and wood imperfections. Even the finishes can vary somewhat. Often each item is made to order, and so the finish may be 'fresh' when you get it. It's just another part of the beauty of the products that attracts so many loyal Little Flower Farm fans!